The new NHS 111 service being introduced across England will be launched in Cornwall and the Isles of Scilly on 19 March 2013.
The service will make it easier for people to access local urgent healthcare while taking pressure off the 999 service and local A&E departments.
The easy to remember three digit number will replace NHS Direct and should be called if medical help is needed fast but it's not a 999 emergency. A team of advisers, supported by experienced nurses, will then assess the caller's symptoms, provide relevant advice and direct them to the right local service at that time, helping eliminate 'call backs'.
The introduction of the NHS 111 service is part of the wider revisions to the urgent care system to ensure people receive the right care, from the right person at the right time.
The free to call service, available 24 hours a day, 365 days a year, is being rolled out across England and is expected to be in operation across the country by October 2013.
NHS 111 will be a simple, free to call, easy to remember number which will make it easier for people in (area) to access the urgent care they require, no matter what time it is or where they are.
So for example if anyone is worried about their child's temperature, needs an urgent prescription or health advice, calling 111 to speak to the team will provide an assessment and help very quickly.
If you have difficulties communicating or hearing, you can use the NHS 111 service through a textphone by calling 18001 111.
Calls are connected to the TextDirect system and the textphone will display messages to tell you what is happening.
A Typetalk Relay Assistant will automatically join the call. They will talk back what you've typed to the NHS 111 adviser and, in return, type back the adviser’s conversation, so you can read it on your textphone's display or computer.
For more information on NHS 111 visit their website link below.