What is or was your access need?
- Wheelchair User
- Electric Mobility Scooter
- Mobility Impairment - I use walking sticks or crutches
- Hearing Impairment
- Visual Impairment
- Learning Difficulty
Is there car parking near to the establishment?
There is plenty of free car parking for disabled visitors close to the visitor centre.
Is there an accessible public transport route that stops near to the establishment?
Is there an accessible path between where you parked/left public transport, and the entrance?
Is there a level, or ramped, entrance to the building?
Was it easy to get into the building (how easy was it to use the door handles, how easy was it to open the door, etc.)?
Once inside the building was it accessible to you?
There are 45 wheelchairs available on a first come first served basis. Motorised wheelchairs are not available to hire but visitors are welcome to bring your own. THe landtrain has wheelchair spaces at the back.Carers are admitted free of charge when assisting a disabled person.Guide dogs/hearing dogs are welcome. The site covers 35 acres and some gradients are involved.
Are there steps/stairs inside this establishment?
When there are steps/stairs, are there handrails?
Were you able to get hold of any special furniture you needed once you were using these facilities?
Were there accessible toilet facilities?
Was there an accessible changing place?
How did you rate the staff?
How did you rate the building/service/experience?
You can enjoy a memorable day out at Cornwall's largest attraction.
As well as creating stunning gardens and laying on fantastic arts and music events, much of the charity's energy goes into running transformational social and environmental projects on their doorstep and around the world, creating unforgettable learning experiences for students, doing valuable research into plants and conservation and by making sure it in the greenest possible way.